Knowledge Base

Everything you need to
master Futuro.

Step-by-step visual guides built for the onboarding journey. From your first dashboard login to advanced agent configuration — every screen, every feature, explained clearly.

Platform Guides

Visual walkthroughs for every part of your Futuro experience

Industry Guide · Beauty

AI Receptionist for Nail Salons

Built for nail and hair salons — handles 24/7 booking for gel, dip, acrylic, and mani-pedi services, sends calendar invites and reminders, and quietly grows revenue through intelligent upsells. 28% more bookings, 32% fewer no-shows, 41% upsell growth.

Booking Upsells Vagaro · Square · Fresha
Open Guide
Technology Deep-Dive

MasterMind™ Knowledge System

How your business documents become an AI agent's brain. Inside the proprietary knowledge architecture that ingests documents, websites, and call transcripts to give Futuro agents expert-level fluency on your specific business — with zero hallucination and a full 4-phase onboarding walkthrough.

Knowledge Base Onboarding Implementation
Open Guide
Industry Guide · IT Support

AI Receptionist for IT Support Companies

Native-English tier-1 coverage that resolves 84% of IT support tickets without escalation. Replace offshore L1 outsourcing with AI that knows your stack, warm-transfers cleanly to your tier-2 team, and cuts annual L1 staffing costs by 50%+.

MSP Tier-1 Zendesk · Freshdesk · ServiceNow
Open Guide
Technology Deep-Dive

Futuro Memory System

How Futuro AI agents recognize returning callers, recall past conversations, and maintain personal context using the proprietary rolling memory architecture — including the Sunday-night consolidation pass and the 4-ring webhook trick that pre-loads memory before the agent picks up.

Memory Caller Recognition Architecture
Open Guide
Getting Started

Navigating the Agent Dashboard

Your complete visual tour of the Futuro dashboard. Learn how to monitor active calls, manage agent settings, review conversation history, and access real-time performance metrics from one central command center.

Dashboard UI Tour Call History
Open Guide
Analytics

Understanding Your Analytics Platform

Decode every metric that matters. From call volume trends and resolution rates to customer sentiment analysis and peak-hour patterns — learn how to turn raw data into actionable business intelligence.

Metrics Reports Insights
Open Guide
Customization

Voice, Tone & Personality Toolkit

Craft an AI voice that feels unmistakably yours. Adjust speaking pace, warmth, formality, and industry vocabulary. Preview changes in real-time and deploy a personality that matches your brand perfectly.

Voice Personality Preview
Open Guide
Integrations

Connecting Your Tools & Systems

Seamlessly link Futuro to your existing stack. Connect calendars for appointment booking, sync CRMs for lead tracking, integrate POS systems, and configure webhooks for custom workflows — all without writing code.

CRM Calendar Webhooks
Open Guide
Coming Soon
Advanced

Call Flow Designer

Build sophisticated conversation trees with our visual flow editor. Design branching dialog paths, set conditional logic, create fallback scenarios, and map every possible customer journey — all through an intuitive drag-and-drop interface.

Visual Editor Logic Flows
Coming Soon
Coming Soon
Developer

Advanced Settings & API Access

For teams that want deeper control. Explore custom API endpoints, webhook configurations, advanced security settings, multi-agent orchestration, and programmatic access to conversation transcripts and analytics exports.

API Security Multi-Agent
Coming Soon