Last Updated: December 6, 2025
These Terms of Service ("Terms") govern your access to and use of the futurocorp.com website, the conversational AI products and services provided by Futuro Corporation ("we," "our," or "us"), and the Futuro Analytics mobile application (collectively, the "Services"). By accessing or using any of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
By accessing our website, requesting a demo, entering into a service agreement with us, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Futuro Corporation. If you are using the Services on behalf of a business or other organization, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and the entity you represent.
Futuro Corporation builds, deploys, and operates conversational AI products and services for businesses. The Services include, without limitation:
To use certain Services, you must create an account by providing accurate, current, and complete information, including a valid email address and password. You agree to keep your account information up to date and to promptly notify us of any changes.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other suspected breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.
You must be at least 18 years of age to create an account or enter into a service agreement with us. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. The Services are intended for business use; consumer use is permitted only where expressly offered.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
Specific pricing, deliverables, service levels, and payment terms applicable to our conversational AI services are set out in the individual service agreement, order form, or subscription terms entered into between you and Futuro Corporation ("Service Agreement"). In the event of any conflict between these Terms and a fully executed Service Agreement, the Service Agreement will control with respect to the matters it addresses.
Unless otherwise specified in a Service Agreement:
Access to the futurocorp.com website and the Futuro Analytics application is currently provided without charge. We reserve the right to introduce fees for any Service in the future, with reasonable advance notice.
"Client Content" means the data, materials, knowledge base content, prompts, scripts, documents, recordings, and other information that you provide to us or that is generated through your use of the Services, including conversation transcripts associated with agents we operate on your behalf. As between you and Futuro Corporation, you retain all rights, title, and interest in and to your Client Content, subject to the limited license granted below.
You grant Futuro Corporation a worldwide, non-exclusive, royalty-free license to host, store, transmit, modify, display, and otherwise process Client Content solely as necessary for us to provide, maintain, secure, and improve the Services for you and to comply with our legal obligations. We will not use Client Content to train publicly available foundation models or for the benefit of any third party except as expressly permitted by you or required by law.
You are solely responsible for the accuracy, quality, integrity, and legality of your Client Content and for ensuring that your collection and use of it, and your deployment of our Services to interact with end users, complies with all applicable laws — including, where relevant, laws governing telemarketing, automated dialing, call recording, voice consent, and data protection. You will provide appropriate notice and obtain any required consent from end users before our agents are deployed on calls or messages with them.
The Services and all related content, features, and functionality — including but not limited to software, source code, models, weights, proprietary prompts, prompting methodologies, voice infrastructure, custom voice libraries, knowledge base structures, tool integrations, documentation, designs, text, graphics, images, audio, video, and the selection and arrangement thereof — are owned by Futuro Corporation, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws.
Subject to your compliance with these Terms and any applicable Service Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes during the term of your relationship with us. This license does not include any right to: (a) resell or make any commercial use of the Services or their contents outside of the agreed-upon use; (b) create derivative works based on the Services; (c) copy account information or proprietary material for the benefit of another party; or (d) use any data mining, scraping, or similar extraction methods on the Services.
"Futuro," "Futuro Corporation," the Futuro logo, and all related names, product and service names, designs, and slogans are trademarks of Futuro Corporation or its affiliates. You must not use any of these marks without our prior written permission. All other names, logos, and marks appearing in the Services are the trademarks of their respective owners.
If you provide us with any feedback, suggestions, comments, or ideas about the Services ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into our products and services without any obligation to compensate you.
The Services may rely on, link to, or interoperate with third-party services, websites, infrastructure, APIs, telephony providers, payment processors, and other resources that are not owned or controlled by Futuro Corporation. Your use of those third-party services is governed by the applicable third-party terms and privacy policies. We have no control over, and assume no responsibility for, the content, policies, performance, or practices of any third-party services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with your use of, or reliance on, any third-party services accessed through or used in conjunction with the Services.
Because the Services involve telephone and voice interactions:
The Services generate analytics, insights, summaries, transcripts, and other outputs based on the data they process. While we work to maintain the accuracy and reliability of these outputs, we make no warranties regarding the accuracy, completeness, or timeliness of any data, insight, or analytic produced through the Services. AI-generated content may contain errors, omissions, or inaccuracies, and you should not rely on it as the sole basis for material decisions without appropriate human review.
Our collection, use, and disclosure of personal information in connection with the Services is governed by our Privacy Policy. By using the Services, you consent to our data practices as described there.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. FUTURO CORPORATION, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT: (A) THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (C) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FUTURO CORPORATION, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR IN CONNECTION WITH THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO FUTURO CORPORATION FOR THE APPLICABLE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN FUTURO CORPORATION AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Futuro Corporation, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms or any applicable Service Agreement; (b) your use of the Services, including any Client Content or any use of the Services other than as expressly authorized in these Terms; (c) your violation of any third-party right, including any intellectual property, property, privacy, or publicity right; (d) any claim that your deployment of our AI agents — including any failure to provide required notice or obtain required consent on calls or messages — caused harm to any third party; or (e) any breach of your representations and warranties under these Terms.
You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. If you have a Service Agreement, termination of paid Services is governed by the termination provisions of that agreement.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms or any applicable Service Agreement. Upon termination, your right to use the Services will immediately cease, and we may delete your account and any associated Client Content following the retention period set forth in our Privacy Policy or your Service Agreement.
All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution.
Before filing a formal claim, you agree to attempt to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Futuro Corporation may bring a formal proceeding.
You and Futuro Corporation agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Services (collectively, "Disputes"), will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
The arbitration will be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or Consumer Arbitration Rules where applicable) then in effect, except as modified by these Terms. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. The arbitration will be conducted in the English language. The arbitrator may conduct hearings by teleconference or videoconference unless the arbitrator determines, upon request, that an in-person hearing is appropriate.
YOU AND FUTURO CORPORATION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and Futuro Corporation agree otherwise, no arbitrator or judge may consolidate more than one person's claims or otherwise preside over any form of representative or class proceeding.
These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located in Hillsborough County, Florida, for the purpose of litigating all such claims or disputes.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by:
Your continued use of the Services after any such changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services and may terminate your account.
These Terms, together with our Privacy Policy, our Cookie Policy, and any applicable Service Agreement, constitute the entire agreement between you and Futuro Corporation regarding the Services and supersede all prior and contemporaneous written or oral agreements between you and Futuro Corporation regarding the same subject matter.
No waiver by Futuro Corporation of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Futuro Corporation to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Futuro Corporation may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Futuro Corporation shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond its reasonable control, including but not limited to mechanical, electronic, telephony, internet, or communications failures, acts of God, war, terrorism, riots, civil unrest, strikes, pandemic, or government actions.
All notices, requests, consents, claims, demands, waivers, and other communications under these Terms must be in writing and addressed to us at [email protected]. Notices to you may be made via email to the address associated with your account or through postings within the Services. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Services may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, re-export, or transfer, directly or indirectly, any U.S. technical data acquired from Futuro Corporation, or any products utilizing such data, in violation of U.S. export laws or regulations.
Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and Futuro Corporation. Neither party has authority to bind the other in any manner whatsoever.
If you have any questions about these Terms, please contact us:
We will respond to your inquiry within a reasonable timeframe.
Futuro Corporation
Last Updated: December 6, 2025
Acknowledgment: By accessing or using any of the Services provided by Futuro Corporation, you acknowledge that you have read these Terms of Service and agree to be bound by them.